PRIVACY POLICY

Privacy Policy

Tech Hosters OÜ – Privacy Policy

Last updated: May 10, 2026

Introduction

Tech Hosters OÜ (“Tech Hosters,” “we,” or “us”) is an IT services company based in Estonia (Company Number: 16922658, VAT: EE102873517). We offer a range of services including IT Support, AI & Automation solutions, Web Development, Web Hosting, Digital Transformation consulting, and Data Analytics to clients internationally, with a focus on the EU and Middle East.

 

We are committed to protecting your privacy and handling your personal information in a transparent and lawful manner. This Privacy Policy explains what personal data we collect, how we use and share it, and your rights regarding your data, in compliance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws, including relevant regulations in the Middle East.

Personal Data We Collect

Information You Provide: We collect personal information that you voluntarily provide to us, including:

•       Contact Information: Name, email address, telephone number, company name, and job title when you fill out contact forms or communicate with us.

•       Account Data: Login credentials if you register for a client portal or hosting account.

•       Service-Related Data: Information provided when ordering services, such as project requirements or server configurations.

•       Payment Information: Billing details processed securely through our third-party payment processors. Tech Hosters does not store full credit card numbers.

 

Information We Collect Automatically: When you visit our website, we collect:

•       Usage Data: Pages viewed, links clicked, and duration of visits.

•       Device and Network Data: IP address, browser type, operating system, and approximate location.

•       Cookies: Small text files stored on your device. Please see our [Cookie Policy] for detailed information.

 

We do not intentionally collect sensitive personal data (e.g., health or biometric data) unless explicitly required for a specific service under a separate agreement.

Legal Basis and How We Use Your Data

Under the GDPR, we must have a legal basis to process your data. We use your data for the following purposes:

 

1      Providing Services (Contractual Necessity): To set up accounts, provide IT support, develop websites, and process payments.

2      Communication (Legitimate Interest / Contractual Necessity): To send service updates, invoices, and respond to your inquiries.

3      Marketing (Consent): To send promotional communications about new services. You may opt out at any time.

4      Analytics (Consent / Legitimate Interest): To analyze website usage and improve user experience.

5 Legal Compliance (Legal Obligation): To comply with tax, accounting, and security regulations.

Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. We use:

•       Essential Cookies: Necessary for the website to function (e.g., security, session management).

•       Analytics Cookies: To understand how users navigate our site (e.g., Google Analytics).

•       Functional Cookies: To remember your preferences.

 

Your Consent: We rely on your active consent to place non-essential cookies on your device. You can manage your preferences at any time via our Cookie Consent Banner. For a full list of cookies used, please refer to our separate Cookie Policy.

Disclosure of Your Information

We do not sell your personal information. We may share your data with:

•       Service Providers: Cloud infrastructure providers, payment processors, and CRM platforms acting on our behalf under strict data processing agreements.

•       Business Partners: Subcontractors assisting with specific projects, subject to confidentiality agreements.

•       Legal Authorities: When required by law or to protect our legal rights.

International Data Transfers

Tech Hosters is based in Estonia (EU). If you are located outside the EU, your data will be transferred to our servers in Estonia.

 

When we transfer personal data outside the European Economic Area (EEA) to third-party processors, we ensure appropriate safeguards are in place, such as the European Commission’s Standard Contractual Clauses (SCCs) or adequacy decisions, ensuring your data receives the same level of protection as it does within the EU

Data Retention

We retain personal data only for as long as necessary:

•       Client Data: Retained for the duration of our contract and up to 7 years thereafter to comply with Estonian accounting and tax laws.

•       Communications: Retained as long as necessary to address your query.

•       Marketing Data: Kept until you withdraw your consent.

Your Data Subject Rights

Under the GDPR and other applicable laws, you have the right to:

•       Access: Request a copy of the personal data we hold about you.

•       Rectification: Request correction of inaccurate data.

•       Erasure: Request deletion of your data ("right to be forgotten").

•       Restriction: Ask us to suspend processing of your data.

•       Objection: Object to processing based on legitimate interests or for direct marketing.

•       Data Portability: Request your data in a machine-readable format.

•       Withdraw Consent: Withdraw consent for marketing or non-essential cookies at any time.

 

To exercise these rights, contact us at privacy@techhosters.com. We will respond within one month.

Data Security

We implement appropriate technical and organizational measures to protect your data, including TLS encryption, access controls, and regular security reviews. However, no internet transmission is 100% secure. In the event of a data breach posing a risk to your rights, we will notify you and the relevant authorities as required by law.

Third-Party Websites and Services

Our website may contain links to third-party websites or use integrations from third parties (for example, social media widgets or payment gateways). Please note that this Privacy Policy applies only to Tech Hosters’ website and services, and not to any external websites, services, or applications that you may access via links from our site. We have no control over, and take no responsibility for, the content, privacy policies, or practices of any third-party websites or services. If you click on a link to another website, we strongly encourage you to read that website’s privacy policy and terms of service to understand how they may collect and use your information.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Material changes will be notified via our website. Your continued use of our services constitutes acknowledgment of the updated policy.

How to Contact Us

If you have questions or wish to exercise your rights, please contact us. You can reach us in the following ways:

  • Email: privacy@techhosters.com – (Please include “Privacy Inquiry” in the subject line for faster routing.)

  • Phone: +372 5826 9912 – Monday – Friday, 9 AM – 6 PM (CET)

  • Postal Mail: Tech Hosters OÜ, Ahtri 12 Attn: E-Residency HUB OÜ, 10151 Tallinn, Estonia.

We will do our best to address any request or concern you have. If you contact us to exercise your rights, please provide your contact details and a clear description of your request. We may reach out to you for further verification if needed.

Supervisory Authority: You have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) at aki.ee or Tatari 39, 10134 Tallinn, Estonia, or your local data protection authority.


Thank you for trusting Tech Hosters OÜ with your information. We are dedicated to protecting your privacy and providing a safe and reliable service.